Zoom revenue growth accelerates to 5.5% as AI investments ramp and profitability surges 67%

Filed May 22, 2026 · Period ending April 30, 2026 · Compared to 10-Q May 23, 2025 · ~2 min read

Key Changes

• high

  Revenue growth accelerated to 5.5% YoY ($1.24B) from 2.9% prior year, driven by 7.2% Enterprise growth and return to 2.8% Online growth after prior-year decline. Net income jumped 67% to $426M, boosted by $152M strategic investment gains and lower operating expenses.

  MD&A: Financial Results verify on EDGAR →
• high

  R&D spending increased 11% ($22.5M) with $20M in new AI-focused headcount, reversing flat prior-year trend. Company disclosed 'agentic AI' capabilities and enhanced Custom AI Companion paid add-on for enterprise workflow automation, signaling shift from passive assistance to autonomous task execution.

  MD&A: R&D Expense & Product Strategy verify on EDGAR →
• high

  Enterprise customer count grew 8.2% to 4,534 accounts over $100K trailing revenue, now representing 61% of total revenue. Net dollar expansion rate improved to 99% from 98%, suggesting stabilization in seat downsells and early upsell traction from new AI products.

  MD&A: Customer Metrics verify on EDGAR →