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Get filing alertsWestern Union reports Q2 revenue down 1%, cuts full-year EPS guidance to $1.25–$1.35
Filed July 30, 2026 · Period ending July 30, 2026 · ~1 min read
Key Changes
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Q2 2026 revenue fell 1% to $1.0B; GAAP EPS dropped to $0.24 from $0.37 prior year, adjusted EPS to $0.31 from $0.42, driven by retail business pressure and higher operating expenses.
Exhibit 99.1 view on EDGAR → -
high
Operating margin compressed sharply: GAAP margin fell from 19% to 13%, adjusted margin from 19% to 15%, reflecting lower retail revenues, Consumer Services margin erosion, and elevated costs.
Exhibit 99.1 view on EDGAR → -
high
Intermex acquisition remains pending final regulatory approval from New York State DFS; company now assumes September 1, 2026 close in updated guidance.
Exhibit 99.1 view on EDGAR → -
high
Full-year 2026 adjusted EPS guidance lowered to $1.25–$1.35; adjusted revenue growth projected at 4%–6%. Company accelerating cost reductions in H2 to address operating environment.
Exhibit 99.1 view on EDGAR → -
medium
Branded Digital revenue grew 7% (6% adjusted) with 25% transaction growth; now represents 32% of Consumer Money Transfer revenue and 43% of transactions, reflecting digital shift.
Exhibit 99.1 view on EDGAR →
Summary
Western Union reported a challenging second quarter, with revenue declining 1% to $1.0 billion and adjusted EPS falling 26% to $0.31 from $0.42 in the prior year.
The company faced significant margin compression—GAAP operating margin fell 600 basis points to 13% and adjusted operating margin dropped 400 basis points to 15%—driven by weakness in the retail Consumer Money Transfer business, lower Consumer Services margins, and higher operating expenses.
The delayed close of the Intermex acquisition, still awaiting final regulatory approval from New York State, has pushed out expected synergies and contributed to the earnings pressure. In response, Western Union lowered its full-year 2026 adjusted EPS guidance to $1.25–$1.35 and is accelerating cost reductions in the second half. The updated outlook assumes the Intermex deal closes September 1, 2026. A bright spot is the company's digital transformation: Branded Digital revenue grew 7% with 25% transaction growth, now accounting for nearly one-third of Consumer Money Transfer revenue and 43% of transactions. Investors should monitor whether cost actions can offset the retail headwinds and whether the Intermex deal closes on the assumed timeline to deliver the projected synergies.
Section-by-Section Diff
Event · Exhibit 99.1
Added in current filing · view on EDGAR →
Western Union remains actively engaged in discussions with regulators, including the New York State Department of Financial Services, to obtain the final regulatory approval. Western Union anticipates closing the transaction as soon as reasonably practicable upon receipt of such approval as well as satisfaction of other customary closing conditions.
The Intermex acquisition, announced in August 2025, has not yet closed. Western Union is still awaiting final regulatory approval from the New York State Department of Financial Services and other customary closing conditions. The delayed close pushed out expected synergies, contributing to margin pressure and lower-than-expected EPS.
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Figures/quotes linked to EDGAR · Narrative written by AI · Jul 31, 2026 · How we verify