TTEC: revenue $455.5M, net income -$15.4M. TTEC revenue falls 11%, operating income -42%; covenant breach triggers waiver, credit amendment

Filed August 10, 2026 · Period ending June 30, 2026 · Compared to 10-Q Aug 7, 2025 · ~2 min read

Key Changes

• high

  Q2 2026 revenue declined 11.3% YoY to $455.5M; operating income fell 42% to $11.0M (2.4% margin). TTEC Engage revenue down 12.1%, Digital down 8.5%. Both segments show accelerating contraction vs prior year.

  MD&A: Revenue and Operating Income verify on EDGAR →
• high

  Net loss widened 92.5% to -$15.4M despite operating income of$$0.5M. The bottom-line deterioration came from below-the-line items (income tax +$1.7M, noncontrolling interest -$1.1M, non-operating/other -$99K), not operations.

  MD&A: Net Income / XBRL Key Financials verify on EDGAR →
• high

  Company breached Q2 2026 net leverage covenant (3.85 actual vs 3.75 limit), obtained waiver, then amended credit facility: commitment cut to $975M, SOFR margin up 25bp, covenants eased (max leverage 4.25, min interest coverage 2.00).

  Notes: Covenant Waiver and Eleventh Amendment verify on EDGAR →