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Get filing alertsSynchrony names Carol Juel CEO of Digital platform, promotes Florin Arghirescu to CTO
Filed June 29, 2026 · Period ending June 29, 2026 · ~1 min read
Key Changes
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Carol Juel appointed CEO of Digital platform (Amazon, PayPal, Venmo, Verizon partnerships), succeeding retiring Bart Schaller; her former CTO/COO duties distributed across executive team rather than backfilled.
Item 5.02 — Departure of Directors or Certain Officers; Election of Directors; Compensation verify on EDGAR → -
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Florin Arghirescu promoted to CTO with responsibility for enterprise technology strategy, AI agenda, and engineering capabilities; brings 25+ years technology experience.
Item 7.01 — Regulation FD Disclosure verify on EDGAR → -
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DJ Casto's role expanded from Chief Human Resources Officer to Chief People and Operations Officer, adding oversight of servicing, collections, and customer care.
Item 7.01 — Regulation FD Disclosure verify on EDGAR →
Summary
Synchrony Financial announced a leadership reorganization focused on its digital business and technology capabilities. Carol Juel, previously Chief Technology and Operating Officer, will lead the Digital platform covering key partnerships with Amazon, PayPal, Venmo, and Verizon. The move follows Bart Schaller's retirement after 35 years.
Notably, Synchrony is not replacing Juel's former CTO/COO role with a single executive, instead distributing those responsibilities across the management team. Florin Arghirescu steps into a newly elevated CTO position with explicit responsibility for the company's AI agenda and enterprise technology strategy. DJ Casto's expanded role consolidates people and operational functions under one executive.
The changes reflect a strategic emphasis on digital-first partnerships and technology execution, though the filing provides no detail on Schaller's retirement timing or transition plans. For investors, the reorganization signals continued investment in digital and AI capabilities, with leadership continuity through internal promotions.
Section-by-Section Diff
Event · Exhibit 99.1
Synchrony announces executive leadership changes: Carol Juel named CEO of Digital platform, Florin Arghirescu promoted to CTO, DJ Casto expands to Chief People and Operations Officer.
Added in current filing · view on EDGAR →
Carol Juel has been named Executive Vice President and Chief Executive Officer of Synchrony’s Digital platform, reporting to Brian Doubles, President and Chief Executive Officer of Synchrony.
Carol Juel appointed to lead Synchrony's Digital platform, responsible for digital-first partners including Amazon, PayPal, Venmo and Verizon. She previously served as Chief Technology and Operating Officer. This appointment follows Bart Schaller's retirement announcement after a 35-year career.
Added in current filing · verify on EDGAR →
Florin Arghirescu has been promoted to Executive Vice President and Chief Technology Officer, reporting to Doubles. He will lead Synchrony’s Technology team and be responsible for enterprise technology strategy and execution, including the company’s AI agenda, engineering and platform capabilities.
Florin Arghirescu promoted to Chief Technology Officer with responsibility for enterprise technology strategy and the company's AI agenda. He brings more than 25 years of technology and product development experience. This role focuses on accelerating AI momentum and advancing technology strategy.
Show 1 minor / wording change
Added in current filing · view on EDGAR →
DJ Casto will expand his responsibilities and become Executive Vice President, Chief People and Operations Officer, continuing to report to Doubles. Casto will continue to lead Human Resources and will assume responsibility for Operations, including servicing, collections and customer care, with a focus on operational excellence and building on our strong customer experience capabilities.
DJ Casto's role expanded to include Operations (servicing, collections, customer care) in addition to continuing to lead Human Resources. The expanded role emphasizes operational excellence and customer experience capabilities.
Event · Item 7.01 — Regulation FD Disclosure
Synchrony Financial announced executive leadership changes in Technology and Operations, promoting Florin Arghirescu to CTO and expanding DJ Casto's role to Chief People and Operations Officer.
Added in current filing · verify on EDGAR →
Florin Arghirescu has been promoted to Executive Vice President and Chief Technology Officer, reporting to Mr. Doubles. In this capacity, Mr. Arghirescu will lead the Company’s Technology team and be responsible for enterprise technology strategy and execution.
Florin Arghirescu was promoted to Executive Vice President and Chief Technology Officer, where he will lead the Technology team and oversee enterprise technology strategy and execution. This represents a new senior technology leadership appointment.
Event · Item 5.02 — Departure of Directors or Certain Officers; Election of Directors; Compensation
Item 5.02 — Departure of Directors or Certain Officers; Election of Directors; Compensation filed; see Key Changes for terms.
Added in current filing · verify on EDGAR →
Carol Juel, who served as the Company’s Executive Vice President, Chief Technology and Operating Officer, has been appointed as the Executive Vice President and Chief Executive Officer of the Company’s Digital platform effective as of the Effective Date.
Carol Juel has been promoted from EVP, Chief Technology and Operating Officer to EVP and CEO of the Digital platform, effective June 29, 2026. She will continue reporting to President and CEO Brian Doubles. This represents an internal promotion to lead the company's digital business unit.
Added in current filing · verify on EDGAR →
Ms. Juel will succeed Bart Schaller, who has announced plans to retire from the Company
Bart Schaller, the previous Digital platform CEO, is retiring from Synchrony Financial. Carol Juel is succeeding him in this role.
Added in current filing · verify on EDGAR →
Following the Effective Date, the Company will not designate a single executive to assume Ms. Juel’s former responsibilities. Instead, those responsibilities will be distributed among members of the Company's executive management team.
Synchrony is not replacing Carol Juel in her former Chief Technology and Operating Officer role. Instead, her previous responsibilities will be distributed across the existing executive management team. This represents a restructuring of technology and operations leadership.
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Figures/quotes linked to EDGAR · Narrative written by AI · Jun 30, 2026 · How we verify