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Risk Profile Improvements

  • Third-Party Integration Vulnerability Exploited (new) — Attacker gained unauthorized access through a third-party application (Klue) connected to the company's core CRM system, exposing weaknesses in vendor security controls.
  • Competitively Sensitive Customer Data Exfiltrated (new) — Contract details, sales opportunities, and customer contact information were extracted, creating potential competitive disadvantage and phishing risk for 8x8's customer base.
NASDAQ: EGHT 8X8 INC /DE/ 8-K

8x8 discloses cybersecurity breach exposing customer sales and contact data

Filed June 23, 2026 · Period ending June 17, 2026 · ~1 min read

Key Changes

  • high

    Unauthorized attacker exploited third-party Klue integration to access 8x8's Salesforce CRM on June 11-12, extracting customer contract details, sales opportunities, and business contact information.

  • high

    Compromised data includes competitively sensitive information on current, former, and prospective customers: fragmented contract terms, sales team notes, names, business addresses, phone numbers, and email addresses.

  • medium

    Investigation indicates breach was isolated to Salesforce data accessible through the Klue integration; the compromised integration has been disabled and unauthorized access removed.

1 more material change behind this preview — plus the full narrative summary, section-by-section diffs against the prior filing, and verbatim quotes with EDGAR citations.

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Generated by AI · Jun 23, 2026 5:35 PM