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- Auditor Change (new) — 8x8 replaced Moss Adams (auditor since 2008) with Grant Thornton for fiscal 2026, with no explanation provided in the filing.
8x8 returns to profit on AI push, but usage growth squeezes margins and cash flow declines
Filed May 22, 2026 · Period ending March 31, 2026 · Compared to 10-K May 22, 2025 · ~1 min read
Key Changes
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Net income of $1.6M vs. $27.2M loss prior year, driven by lower interest expense and debt paydown, but operating cash flow fell $7.8M to $55.8M—third consecutive year of decline.
MD&A: Financial Results verify on EDGAR → -
high
Usage revenue surged 56% as customers adopted messaging, minutes, and AI solutions, but cost of service rose 16.2%, compressing gross margin from 67.9% to 64.6%.
MD&A: Revenue & Margins verify on EDGAR → -
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Completed Fuze platform migration by Dec 2025, consolidating all customers onto unified 8x8 platform; launched AI Studio in March 2026 for no-code AI agent development.
Business: Platform & Products verify on EDGAR →
2 more material changes behind this preview — plus the full narrative summary, section-by-section diffs against the prior filing, and verbatim quotes with EDGAR citations.
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Source-verified from EDGAR · Narrative written by AI · May 25, 2026 · How we verify