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- Auditor Change (new) — 8x8 replaced Moss Adams (auditor since 2008) with Grant Thornton for fiscal 2026, with no explanation provided in the filing.
revenue $735.8M, net income $1.6M. 8x8 returns to profit on AI push, but usage growth squeezes margins and cash flow declines
Filed May 22, 2026 · Period ending March 31, 2026 · Compared to 10-K May 22, 2025 · ~2 min read
Key Changes
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high
Net income of $1.6M vs. $27.2M loss prior year, driven by lower interest expense and debt paydown, but operating cash flow fell $7.8M to $55.8M—third consecutive year of decline.
MD&A: Financial Results verify on EDGAR → -
high
Usage revenue surged 56% as customers adopted messaging, minutes, and AI solutions, but cost of service rose 16.2%, compressing gross margin from 67.9% to 64.6%.
MD&A: Revenue & Margins verify on EDGAR → -
high
Completed Fuze platform migration by Dec 2025, consolidating all customers to unified 8x8 platform; launched AI Studio in March 2026 for no-code AI agent development.
Business: Platform & Products verify on EDGAR →
2 more material changes behind this preview — plus the full narrative summary, section-by-section diffs against the prior filing, and verbatim quotes with EDGAR citations.
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Figures/quotes linked to EDGAR · Narrative written by AI · May 25, 2026 · How we verify