NASDAQ: DRVN
Driven Brands Holdings Inc.CIK 0001804745 · Automotive Repair & Services
Driven Brands is the largest automotive services company in North America with a growing and highly-franchised base of over 4,200 locations across 49 U.S. states and Canada. Our scaled, diversified platform provides high-quality services to an extensive range of retail, commercial, and insurance… About this business →
Driven Brands exits car wash, cuts debt $500M, discloses control failures and restatement
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Driven Brands reports fiscal 2025 full-year and Q4 financial results
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About Driven Brands Holdings Inc.
Source: Item 1 (Business) from the 10-K filed May 19, 2026. Description as filed by the company with the SEC.
Item 1. Business
Overview
Driven Brands is the largest automotive services company in North America with a growing and highly-franchised base of over 4,200 locations across 49 U.S. states and Canada. Our scaled, diversified platform provides high-quality services to an extensive range of retail, commercial, and insurance customers. Our breadth of services covers a wide variety of automotive needs, including routine maintenance services, such as oil changes, as well as paint, collision, glass, and repair services. Our portfolio of brands continues to generate consistent revenue with strong operating margins. Our network generated approximately $1.9 billion in net revenue from approximately $6.1 billion in system-wide sales in 2025.
The Company operates and reports financial information on a 52- or 53-week year with the fiscal year ending on the last Saturday in December. Our 2025, 2024, and 2023 fiscal years ending December 27, 2025, December 28, 2024, and December 30, 2023, respectively, each consisted of 52 weeks.
We are the largest provider of diversified automotive services in North America and have a portfolio of well-known brands, including Take 5 Oil Change® (“Take 5 Oil”), Meineke Car Care Center® (“Meineke”), MAACO® (“Maaco”), CARSTAR®, AutoGlassNow® (“AGN”), and 1-800-Radiator & A/C® (“1-800 Radiator”), among others.
Our Business
Our automotive services are grouped in the following segments:
Take 5
Our Take 5 segment is primarily comprised of Take 5 Oil. Take 5 Oil services a combination of retail and commercial customers, such as fleet operators, through 1,342 locations as of December 27, 2025. Take 5 Oil’s services include oil changes as well as certain as-needed automotive maintenance enhancements, including differential fluid exchanges, coolant services and air and cabin filters.
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Founded in 1984, Take 5 Oil provides an efficient stay-in-your-car style oil change. Take 5 Oil’s 530 franchised and 812 company-operated locations, as of December 27, 2025, primarily offer oil changes to retail and commercial customers. We believe Take 5 Oil offers a best-in-class operating model through its convenient stay-in-your-car format, simple and focused menu, and expeditious service, all of which is designed to generate strong customer satisfaction, high frequency of use, and attractive unit-level economics. Furthermore, Take 5 Oil’s compact store layout and shallow pit design reduce upfront build-out costs, increase efficiency, and provide real estate flexibility. Take 5 Oil’s franchising efforts are expected to continue to drive long-term unit growth through its pipeline of franchise commitments.
Franchise Brands
Our Franchise Brands segment consists of a diversified portfolio of brands including Meineke, Maaco, CARSTAR, ABRA, Fix Auto, 1-800 Radiator, Uniban, and Automotive Training Institute (“ATI”) and serves retail, commercial, and insurance customers through 2,699 total locations as of December 27, 2025.
Our maintenance and repair services are predominantly offered under the Meineke brand, which was founded in 1972. As of December 27, 2025, we had 780 franchised locations, which offer an extensive set of total car care services to retail customers and commercial fleet programs, including maintenance, repair, and replacement of components, such as brakes, heating and cooling systems, exhaust, and tires and is well-known throughout the automotive services industry.
Our collision repair services are offered through CARSTAR, ABRA, and Fix Auto, which were founded in 1989, 1984, and 1997, respectively, and together comprise the largest franchised collision repair network in North America. Our 1,077 collision locations, as of December 27, 2025, are almost exclusively franchised and offer full collision repair and refinishing services in addition to other cosmetic repairs.
Our paint services are offered through Maaco, which was founded in 1972. Our 370 franchised locations, as of December 27, 2025, offer an extensive suite of services including paint services, surface preparation, protection, and refinishing, reconditioning, and other cosmetic external and internal repairs. Maaco primarily serves retail customers and commercial fleet
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operators and provides strong retail customer service at a much lower average price point than most collision centers, making it an economical option for minor auto body repair when customers prefer to not file an insurance claim.
Our Canadian glass repair services are primarily offered through Uniban. Uniban was founded in 1977 and is known as a leader in the category with 271 locations across Canada as of December 27, 2025, which are 96% franchised. Uniban offers replacement, repair, and calibration services for automotive glass to retail, commercial and insurance customers. In addition, we offer customized solutions to manage glass claims for insurance carriers.
Our 1-800 Radiator business, which was founded in 2001, is one of the largest franchised distributors in the automotive parts industry. 1-800 Radiator’s 201 locations, as of December 27, 2025, are almost exclusively franchised and distribute a broad, diverse mix of long-tail automotive parts, including radiators, air conditioning components, and exhaust products to automotive repair shops, auto parts stores, body shops, and other auto repair outlets. 1-800 Radiator’s operating model is fueled by proprietary algorithmic sourcing technology that enables franchisees to effectively order inventory, manage pricing, and deliver parts to customers within hours.
Our financial and operational training services are offered through ATI, which provides training services to independent repair and maintenance, and paint and collision shops. ATI’s core offering is a multi-year training package that is typically offered through a monthly subscription.
Auto Glass Now
We acquired the Auto Glass Now business in December 2021 and in 2022 and 2023 we acquired 11 additional auto glass repair businesses, making us the second-largest auto glass repair business in the U.S. auto glass repair category. Our Auto Glass Now business offers auto glass replacement, repair, and calibration services and serves retail, commercial, and insurance customers in the U.S. through 211 total locations and hundreds of mobile vans as of December 27, 2025.
Growth and Cash
We seek to deliver growth within Take 5 Oil and Auto Glass Now, as well as strong operating cash flows primarily through continued consistent performance in our diversified platform of franchised businesses. We have a diversified multi-channel business that can grow in various economic environments.
We believe our diversified platform is capable of offering a compelling and convenient service proposition to our customers by providing a wide breadth of services for all vehicle types and across multiple service categories including oil change, maintenance and repair, collision, paint, and glass.
We anticipate continued unit growth within Take 5 Oil supported by our franchised and company-operated location pipeline. A key strength of Take 5 Oil’s growth strategy is our ability to expand through both franchised and company-operated locations. Demand from franchisees to open new locations remains high, and many of our existing franchisees have established real estate pipelines in place. Take 5 Oil’s same store sales growth is achieved primarily through continued ramp-up of new stores, increased sales of premium offerings, and expansion of add-on products. Along with the current add-on products and services Take 5 Oil offers, we have a pipeline of new add-on offerings that could further drive growth.
Our Franchise Brands businesses allow us to maintain an asset-light operating model that delivers consistent cash flows to invest in the growth of our businesses. These established franchised brands provide consistent revenues with strong operating margins.
Auto Glass Now provides an additional growth lever for the Company. Auto Glass Now’s business model allows us to expand and capture additional market share by increasing the number of our mobile vans or building additional stores providing flexibility for efficient growth to meet customer demand. In addition, our auto glass services offerings, including windshield replacement, repairs, and calibrations, allow the Company to leverage existing network relationships to grow retail, commercial, and insurance business.
Net Unit Growth
We have a proven track record of unit growth and believe our competitive strengths provide us with a solid financial and operational foundation that positions us to deliver further unit growth. The markets in which we operate in North America are highly fragmented. The success of our unit expansion is supported by our data analytics capabilities and insights to enable optimal site identification and selection.
Our Take 5 business has grown to 1,342 locations and has generated strong same store sales and operating margins. We have a strong pipeline for franchise locations as well as greenfield company-operated stores locations and plan to continue to expand our market presence through these channels.
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Our growth of franchised and company-operated locations is driven both by new store openings as well as conversions of independent market participants that do not have the benefits of our scaled platform. Our attractive unit-level economics, national brand recognition, strong insurance and fleet customer relationships, and beneficial shared services capabilities provide compelling economic benefits for our franchisees. As of December 27, 2025, we had agreements to open over 1,000 new franchised units, which provides us with visibility into future franchise unit growth.
Same Store Sales Growth
We have demonstrated an ability to drive attractive organic growth with positive same store sales performance over 17 of the past 18 years. Our initiatives to drive same store sales growth are detailed below:
•Take 5 Sales Growth: Take 5 Oil’s same store sales growth initiatives include customer acquisition, continued ramp-up of new stores, increased premium oil product mix, and expansion of add-on products. Take 5 Oil has continued to expand add-on offerings such as differential fluid exchanges, coolant services, and diesel fuel filters, which contributed to sustained revenue growth across the business throughout 2025.
•Commercial and Insurance Partnerships: We grow and maintain our commercial and insurance partnerships and win new customers by being a convenient and cost effective “one-stop-shop” service provider across our brands that cater to the extensive suite of automotive service needs for commercial customers, such as fleet operators and insurance carriers. These customers want to work with nationally scaled and recognized businesses with broad geographic coverage, extensive service offerings, strong operating metrics, and centralized billing services. In addition, we offer claims management services to customers to complement our core services. We are dedicated to expanding partnerships with existing commercial and insurance customers as well as attracting new national and local customers.
•Leverage Data Analytics to Optimize Marketing, Product Offerings, and Pricing: We have large, dedicated brand marketing funds supported by contributions from our franchisees and company-operated stores. We utilize insights from our data analytics engine to enhance our marketing and promotional strategy. For instance, our proprietary data algorithms optimize lead generation and conversion through personalized, targeted, and timely marketing promotions to our customers. In addition, our data provides insights that enable us to identify and roll out new product offerings, improve menu design, and optimize pricing structure across our brands. Use cases like these are regularly tested, refined, and deployed across our network to drive store performance.
Strong Cash Flows and De-leveraging
We continue to focus on deleveraging the balance sheet by prioritizing debt repayment. Along with our strong cash flows from our operations, we have been able to pay down debt using the proceeds from the sales of our U.S. Car Wash and International Car Wash businesses.
Leveraging the Strength of Our Platform
As a result of the investments we have made, we believe our shared services provide the ability to support expected future growth by leveraging the strength of our platform to enhance margins for franchised and company-operated locations. Further, in many instances, we provide our network with lower costs on supplies and services than could otherwise be purchased independently, augmenting our value proposition to franchisees and other network members as well as improving the performance of our company-operated locations. As we continue to grow, we believe we will continue to leverage our size and purchasing power, driving greater value to our overall system.
Company-Operated Store Strategy
Our company-operated store strategy involves executing our simple operating model, which allows us to adapt to changing economic conditions. In recent years, the Company has focused on standardizing practices and operating models across brands at company-operated locations. We continue to expand our company-operated footprint through greenfield openings as well as new vans in Auto Glass Now. Our company-operated stores benefit from the cross-brand procurement strategy resulting in lower operational costs. Our company-operated stores allow us to improve operations, training, marketing, and quality standards for the benefit of the entire company.
Franchising Strategy
Our franchising strategy is to grow our brands’ footprints in a capital efficient manner. Our franchise model leverages our proven brand playbooks, the market planning and site selection capabilities of our development team, and the local market expertise of our franchisees. Our attractive unit-level economics, national brand recognition, strong commercial fleet and
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insurance customer relationships, and beneficial shared service capabilities provide significant economic benefits for our franchisees.
We have a strong track record of opening stores with both existing and new franchisees, and we follow strict guidelines in selecting and approving franchisees who go through extensive interview processes, background checks, and are subject to financial and net-worth-based requirements.
Franchise Agreements
For each of our franchisees across our brands, we enter into a franchise agreement setting forth the terms and conditions of the franchise relationship and location. Under our franchise agreements, we generally grant franchisees the right to operate using our marks and operating system for an initial term (generally 5 to 20 years) with the option to renew their agreements. All proposed new store sites require formal approval from us. Generally, franchisees pay Driven Brands a lump sum initial franchise license fee and ongoing franchise royalties, typically based on a percentage of gross sales. Franchisees of some of our brands also make, or may be required to make, contributions towards marketing funds, typically based on a percentage of gross sales or, in some instances, based on a flat amount or weekly marketing budgets in the applicable designated marketing area.
Our franchise agreements also require franchisees to comply with our standard operating methods that govern the provision of services and use of vendors and may include a requirement to purchase specified products from us, our affiliates and/or designated vendors. Outside of these standards and policies, we do not control the day-to-day operations, such as hiring and training of employees, of the franchisees.
We support our franchisees with brand-specific services (e.g., brand marketing, franchise support, and operations) and comprehensive shared services (e.g., consumer insights, procurement program savings, commercial fleet, training, development, finance, and technology services).
Marketing Strategy
We attract new customers by executing a balanced marketing strategy that combines broad-reach brand campaigns with cost-efficient, data-driven local campaigns and drive repeat business by delivering exceptional customer experiences. Our comprehensive strategy positions us well to capitalize on new opportunities and drive long-term growth.
We use a variety of marketing techniques to build awareness of, and create demand for, our brands and the products and services they offer. Our advertising strategy includes Customer Relationship Management (“CRM”), social and digital media as well as television, print, radio, and sponsorships. We have implemented data-driven marketing practices and have dedicated brand marketing funds supported by contributions from our franchisees and company-operated stores.
Industry Overview and Competition
We compete with a variety of service providers within the highly-fragmented automotive services and parts distribution industries. Competitors include international, national, regional, and local repair and maintenance shops, oil change shops, paint and collision repair shops, glass repair and replacement shops, automobile dealerships, and suppliers of automotive parts, including online retailers, wholesale distributors, hardware stores, and discount and mass market merchandise stores. Given the fragmentation of the industry, our competitors include a relatively limited number of large providers of scale. Typically, our competitors offer services within one of our categories; however, few competitors offer services across multiple categories like Driven Brands. We believe the core competitive factors in our industry are scale, geographic reach, brand awareness, service pricing, speed and quality, and customer satisfaction.
We compete with other franchisors based on the expected return on investment for franchisees and the value propositions that we offer them. We compete to sell franchises to potential franchisees who may choose to purchase franchises from other automotive aftermarket service providers, or who may also consider purchasing franchises in other industries.
Government Regulations and Other Regulatory Matters
Our operations are subject to numerous federal, state, local, and provincial laws and regulations in North America in areas such as consumer protection, occupational licensing, environmental protection, data privacy, labor and employment, tax, permitting, and other laws and regulations. In certain jurisdictions, we must obtain licenses or permits to comply with standards governing employee selection, training, and business conduct.
We, as a franchisor, are subject to various U.S. state and federal laws and Canadian provincial laws that regulate our franchising activities, including those rules adopted by the Federal Trade Commission (the “FTC”) in the U.S. The FTC requires that franchisors make extensive disclosures to prospective franchisees before the execution of a franchise agreement or the making of any payment to the franchisor or its affiliate relating to a franchise sale. Fourteen states require registration and, together with at least one other state, require specific disclosure in connection with franchise offers and sales, and over twenty states and U.S.
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territories have “franchise relationship laws” that limit the ability of franchisors to terminate franchise agreements or withhold consent to the renewal or transfer of these agreements. In addition, the majority of the provinces in Canada regulate the offer and sale of franchises as well as certain aspects of the franchise relationship. While there are no registration requirements under the provincial franchise laws, they do require pre-sale disclosures similar to those that exist in the U.S.
We are not aware of any federal, state, local, provincial, or other laws or regulations that are likely to materially alter or impact our revenues, cash flow, or competitive positions or result in any material capital expenditures. However, we cannot predict the effect on our operations, particularly on our relationship with franchisees, of any pending or future legislation, rules or regulations or the future interpretation of any existing laws, rules or regulations, including any newly enacted laws, rules or regulations, which may impact us or our franchisees.
Employees and Human Capital Resources
As of December 27, 2025, we employed approximately 7,100 full-time employees, including approximately 6,500 employees at company-operated locations, excluding employees within our discontinued operations, which were divested in April 2025 and January 2026. None of these employees are covered by a collective bargaining agreement. We consider our relations with our employees to be good. Our human capital resources objectives include, as applicable, identifying, recruiting, retaining, incentivizing, and integrating our existing and prospective employees. The principal purposes of our incentive plans are to attract, retain, and motivate our employees, executive officers, and directors through the granting of share-based compensation awards and cash-based performance bonus awards. We strive for exceptional performance and results, which is why meritocracy and performance-based compensation are part of our core values. We provide employees with the opportunity to grow and to be rewarded based on results.
Our franchises are independently owned and operated businesses. As such, employees of our franchisees are not employees of Driven Brands.
Intellectual Property
Our trademarks are important to our marketing efforts and conduct of business. We own or have the rights to use certain trademarks, service marks, and trade names that are registered with the U.S. Patent and Trademark Office or other foreign trademark registration offices or exist under common law in the U.S. or other jurisdictions in which we operate. Trademarks that are important in identifying and distinguishing our products and services include, but are not limited to ABRA®, CARSTAR®, DrivenBrands®, MAACO®, Meineke Car Care Center®, Take 5 Oil Change®, AutoGlassNow®, and 1-800-Radiator & A/C®. We license or sublicense, as applicable, the Fix Auto trademark for use in connection with our business in the U.S. We also own domain names, including our primary domain “www.drivenbrands.com.”
Seasonality
Seasonal changes, including inclement weather, impact the demand for our automotive repair and maintenance services, and products. For example, customers may defer or forego vehicle maintenance such as oil changes at any time during periods of inclement weather. In addition, customers may purchase fewer undercar services during the winter months, when miles driven tend to be lower.
Additional Information
The Company makes available, free of charge, through its internet website www.drivenbrands.com, its annual report on Form 10-K, Quarterly Reports on Form 10-Q, current reports on Form 8-K, proxy statements, and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), as soon as reasonably practicable after electronically filing such material with the Securities and Exchange Commission (“SEC”). Materials filed with the SEC are available at www.sec.gov.
Use of Website to Provide Information
From time to time, we have made and expect in the future to use our website as a channel of distribution of material
information regarding the Company. Financial and other material information regarding the Company is routinely posted on our website and accessible at https://investors.drivenbrands.com. To receive notifications regarding new postings to our website, investors are encouraged to enroll on our website to receive automatic email alerts. The contents of our websites are not incorporated into this Annual Report.
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